ORDERING

ORDERING

Why you should buy from us:


We provide secure online order processing.

We provide free shipping, delivery and online package tracking.

We guarantee the best quality dog house for your money.

All dog houses ship manufacturer direct.

No hassle - No account registration required for online Ordering or Checkout.

We provide live customer support forever plus toll-free phone orders at  866-596-4169.

Earth friendly manufacturing process and responsible sustainable forestry.

Precision hand built from Western Red Cedar (WRC) to last your dog's lifetime!

QUALITY:Chuck's signature of quality inspection. Our quality control is unsurpassed. Chuck, our master craftsman and cat dog house designer performs the final inspection on all products before leaving the facility. Look for his personal "Chas" signature inside your cat dog house for verification and authenticity!  

If you find a possible defect with product manufacturing, please contact "Wood Chuck's" toll-free at 866-596-4169 within five days of receipt for restitution.

RETURN POLICY: A Return Authorization Number must be obtained beforehand by calling us toll free at 866-596-4169 within 5 days of delivery. Returns must be shipped back in resalable condition at customer expense. Returns subject to 20% handling charge. Oversize dog houses shipped by freight carrier are not returnable. Customized orders not returnable but reconcilable.

CANCELLATION POLICY: We appreciate your business and strive to accommodate your needs with simple and expedited order processing by the next business day. "Wood Chuck's" incurs shipping and handling costs on your complimentary shipped order. Whereby if your order is Canceled after shipping, Refused or Undeliverable, customer is liable for incurred shipping costs plus 20% handling charge.

Accepting orders ONLINE or by PHONE. (Toll Free) 1-866-596-4169

IMPORTANT: Please use an active email address on your order form (preferably other than AOL) that you check regularly. NOTE: If you are missing your email order confirmation, updates, tracking or any other correspondence from us, please check your filters, spam mail box and in some cases make sure you haven't exceeded your email message limit from your provider.

Weekend Submitted Orders via Credit Card, Processed Next Business Day.
In all fairness, dog houses are custom built for you in the order they are received, therefore they cannot be expedited. We apologize for any inconvenience this may cause.

Click here for Shipping times.

*** PAYMENT ***

best dog house   American-ExpressPayPal
(Your credit card statement may read either "Wood Chuck's Famous" or "Gunther Co.")
 


 

Office Location: Wales Ma 01081
Sales tax charged to Massachusetts customers only.

 



BenefitsOur Western red cedar cat and dog pet houses naturally protect your pet year round, staying cooler in summer and warmer in winter. Plus it deters fleas, ticks and termites and resists decay.

BEWARE.... All cedar is not created equal.






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